Help & Questions

Help & Frequently Asked Questions (FAQ)

Welcome to the Asif International LLC Help Center. We’ve compiled a list of the most common questions to help you get the information you need quickly.

General Questions

What does Asif International LLC specialize in?

We are a wholesale distributor based in Martinez, GA, specializing in home essentials, kitchenware, and professional cleaning supplies.

Do you have a physical store?

We primarily operate as a wholesale fulfillment center at 155 Petersburg Cir Apt D, Martinez, GA 30907. While we focus on distribution, you can contact us for local pickup arrangements if applicable.

Orders and Wholesale

Is there a minimum order quantity (MOQ)?

As a wholesale distributor, some of our items are sold in bulk bundles. Individual product pages will specify if there is a minimum quantity required for purchase.

Can I get a discount on large bulk orders?

Yes! For high-volume orders exceeding our standard wholesale bundles, please contact us directly at asifinternationalllc@gmail.com for a custom quote.

How do I track my order?

Once your order is processed, you will receive a confirmation email with tracking information. If you haven't received one within 48 hours, please reach out to our support team.

Shipping and Returns

Where do you ship?

Currently, we focus on domestic shipping within the United States. For international inquiries, please contact us to discuss shipping feasibility and costs.

What is your return policy?

We offer a 30-day return policy for most new, unopened items. For full details, please visit our Return & Refund Policy page.

My item arrived damaged. What should I do?

Please inspect your shipment upon arrival. If an item is damaged, take a photo and email it to us at asifinternationalllc@gmail.com within 48 hours so we can arrange a replacement or refund.

Technical Support

I’m having trouble with the "Live Chat" button.

Our Live Chat is available during standard business hours. If it is unavailable, please use our Contact Us form or call us at +1 (386) 260-8281.

How do I update my account information?

If you have a registered wholesale account, you can update your billing and shipping details through the account dashboard. For manual updates, contact our support line.